Help CenterReservations & contracts

Assign a bike and start a rental

Updated 20 May 2026

When the customer arrives, turn a reservation into an active rental in a few clicks — capturing condition and handover details as you go.

Steps

  • Open the reservation from the calendar or Reservations list.
  • Click Start rental.
  • Assign the specific asset (if not already fixed).
  • Record condition photos and the odometer/usage if relevant.
  • Confirm handover to move the rental to Active.
Tip: capturing condition photos at handover protects you in any later dispute.

The asset now shows as on rent until you process the return.

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