FAQ

Frequently asked questions

Pricing, setup, migration and how the product works day to day.

Yes. The Freemium plan supports up to 10 assets, 1 user and core modules forever — no credit card required.
Bikes, scooters and e-mobility, caravans, cars and general equipment. The asset model is configurable per sector.
Yes. Offices, regions and office groups let you keep inventory, staff and pricing per location, and see the whole operation on one calendar. Multi-location is available on Premium and Enterprise.
A REST API is available on Enterprise, and native mobile apps cover pickups and returns in the field.
Most operators are live the same day. Import your fleet, set prices, and start taking reservations.
There is a free Freemium plan for up to 10 assets and 1 user, forever, with no credit card. Paid Standard, Premium and Enterprise plans add locations, users and modules, billed monthly or yearly.
Most operators are live the same day. You load your items, set prices and start taking reservations; there is no parallel bookkeeping period because contracts, availability and payments live in one place from the first booking.
Yes. Every account includes a branded storefront on your own domain, with your products, photos, prices and terms. Customers pick dates and book themselves, in eight languages.
Availability is calculated from live contracts, not kept by hand. When an item is reserved for a date range it stops being offered for those dates everywhere at once — the panel, the fleet calendar and your booking website.
Yes. Items can be serialized individually, each with its own booking history, condition record and service log. Damage and pickup or drop-off checks are recorded on the contract at handover and at return.
The panel and your booking website run in eight languages: English, Turkish, German, French, Spanish, Italian, Portuguese and Arabic. Each account sets its own currency, and prices, invoices and reports follow it.
No. Rentificial runs in the browser, so there is nothing to install or maintain. For handovers and returns in the field there is also a tablet app that works on the counter or at the vehicle.
Yes. You create an account and start on the free Freemium plan without entering any payment details. There is no trial countdown — you move to a paid plan only when you outgrow the free limits.
Yes. Your booking website can collect payment at checkout through your own payment provider, so the money goes straight to your account. Deposits, extras and taxes are shown in the total before the customer confirms.

Still need help?

The help center has step-by-step guides, or write to us directly.